Ordering is easy – simply request your order online using our form, or email a list of materials to info@capitalfencingsupplies.com.au

Once you have requested your order, our team will confirm your materials.

You’ll get an email, or an SMS the same day with an invoice.

 Once paid, your materials will be packed and we’ll let you know when your order is ready.

For in-stock items, your order will usually be ready for collection within 24-48 hours of payment.

We will contact you directly if that needs to change – in most cases that will be if an item requested is currently on backorder.

If your order is urgent, you can request this, and we will be in touch.

Non-stocked items and custom orders will take longer. We will let you know timeframes with each order.

Our team can provide some assistance. There is a forklift onsite.

Please arrange collection in a suitable vehicle, and be prepared to self-load, or assist with loading.

We can. There will be an additional cost, and timeframe for this as we will use a third party for local freight delivery.

The cheapest, and fastest way to collect your order is to pick it up from our warehouse.

If this is something you need, please let us know.

Our invoice will show our bank details. You can pay via bank transfer (fee free). Remember to email us a copy of your payment remittance so we can pack your order.

You can pay via EFTPOS upon collection. EFTPOS incurs a 1.5% surcharge.

We can add the surcharge at the point of sale. Let us know if you want to pay via EFTPOS when we send your invoice – that way we can pack your order for you.

No orders will be allowed offsite unless paid for in full.

At this stage, no. All orders must be paid for in full prior to collection.

No. Our trade pricing tier is our most competitive, and you will need an ABN for trade-only pricing.

Members of the public can order from us. Send us an email or fill out the online request form with your requirements.

We will refund/swap/credit materials that are proven to be sold as damaged/faulty.

Please thoroughly inspect all materials and notify us within 24 hours if you have an issue.

We do not offer refunds, exchanges or swaps for incorrect decisions or job spec changes.

Yes, we can. The turnaround time for custom jobs will vary depending on the requirements of the job. We will discuss these with you at the time.

Yes, you can. Delivery costs and timeframes will vary from stock items. We will discuss this with you at the time.

Our in-stock colours are listed by product.

All in stock materials are powdercoated with a satin finish.

You can get colour swatches from Bunnings, or your local paint store in these popular colours if you or your client needs help with colour matching or deciding.

We currently have one timber look finish in-stock – red cedar.

We can order materials in other colours. Please ask us, and we will be happy to assist.

Our warehouse is open by appointment only.

Do not expect to collect your order outside of these times, unless by prior arrangement.

To keep our trade and warehouse direct pricing as competitive as possible we are not open outside of our strict collection times.

Yes, you can use diyhelp.com.au as a way to showcase our products to your clients. Have a look for yourself too for inspiration for your next project.

Our custom, and POA products are constantly changing.

As we grow, so too will our in-stock, ready to purchase range.

Our warehouse is exactly that – a warehouse! We do not currently operate a showroom. Please do not send your clients there to view colours, or materials.

Our aluminium slat screens are very cost effective. Each slat is screwed off once in position. The system allows for variable slat spacing – so any gap is achievable. Once slats are screwed off, a snap on cover hides the fixings for a seamless finish.

For horizontal slat screening, generally the side frame is screwed directly to a post or wall without the need for another u channel or angle.

F sections are available for voids where slats can’t be fed in from the top down.

For raking/angles slats can be cut an angle and screwed off making our system an ideal solution for difficult areas.